TO THE CUSTOMER that called my co-worker a f-ing a-hole: you are uninvited;
TO THE CUSTOMER that dropped his books in a puddle in the parking lot and then got mad at us cause we couldn't give him money for his wet books: it's not our fault;
TO THE CUSTOMER who's last name was Butt (i am not making this up, it's on his driver's license): I'm sorry you probably almost always got picked on as a kid;
TO MY FELLOW EMPLOYEES AND MR. BUTT: take a deep breath and if that doesn't work, pop this vhs in the vcr:
TO EVERYONE ELSE: be nice to the people on the other side of the counter and be glad you don't work in retail.
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